What is Botpress?

Botpress is a comprehensive platform designed for developers and businesses to build, customize, and deploy intelligent automated agents. It provides the core infrastructure, including a custom inference engine and a visual studio, to create agents that can handle conversations, execute tasks, and integrate with various systems and data sources for production use.

Main Features

- Agent Studio: A visual interface for fast building and customizing agents.

- Autonomous Engine: A custom inference engine (LLMz) that intelligently guides conversations and multi-step tasks.

- Knowledge Bases: Train agents with custom documents and data sources.

- Human Handoff: Seamlessly transfer complex conversations to human agents.

- Tables: Store, manage, and utilize structured conversation and operational data.

- Extensive Integrations: Connect with channels (WhatsApp, Slack), tools (HubSpot, Jira), and multiple LLM providers (OpenAI, Anthropic).

Use Cases

- Customer Support: Automate routine inquiries, ticket management, and provide 24/7 assistance.

- Workflow Automation: Automate internal business processes and task execution.

- Shopping Assistant: Guide e-commerce customers through product discovery and purchases.

- Product Copilot: Provide contextual help and guidance within software applications.

- Data Interaction: Enable users to query and interact with business data and knowledge bases.

Common Questions

- Q: What is the core technology behind Botpress agents?

- A: The core is LLMz, a custom inference engine that coordinates agent behavior, manages memory, executes tools/code, and handles complex logic internally.

- Q: Is coding knowledge required to use Botpress?

- A: While the visual Agent Studio allows for low-code building, full customization and advanced features are accessible via a robust API and JavaScript for developers.

- Q: Where can I deploy Botpress agents?

- A: Agents can be deployed on the web, embedded into custom apps, or used through popular messaging channels and voice interfaces.

Pricing Plan

Botpress offers a tiered pricing structure:

- Free Plan: Ideal for getting started, includes core features with limited monthly active users (MAUs) and AI processing.

- Pro Plan: Designed for growing businesses, offering higher limits on MAUs, AI processing (tokens), knowledge bases, and advanced features like custom code and priority support.

- Enterprise Plan: For large-scale deployments, providing custom limits, dedicated infrastructure, SLAs, enterprise security (SOC 2), and personalized onboarding and support.

All paid plans typically include features like the visual Agent Studio, Autonomous Engine, Knowledge Bases, Human Handoff, Tables, and access to numerous integrations. The platform emphasizes a generous free tier to begin building. Specific, current pricing details (exact MAU limits, token allowances, and costs) should be checked directly on the Botpress website as they are subject to change.