JustCall

Intelligent Cloud Phone System Review

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JustCall Analysis

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Introduction

What is JustCall?

JustCall is an intelligent, cloud-based business phone system designed for sales and customer support teams. It provides automated calling, SMS messaging, and integrates with popular CRM and helpdesk platforms to streamline communication workflows directly from a web browser or mobile app.

Main Features

- Intelligent cloud phone system with automated call routing.

- Fast SMS and MMS messaging for bulk campaigns.

- Automated call center features including IVR and call recording.

- Seamless integration with CRM and helpdesk software.

- Real-time analytics and performance reporting.

Use Cases

- Sales teams making fast outbound calls and managing leads.

- Support teams handling high volumes of customer inquiries.

- Remote and hybrid teams using a unified communication system.

- Businesses running automated SMS marketing campaigns.

- Integrating phone communications with existing CRM tools.

Common Questions

- Q: What integrations does JustCall support?

- A: It integrates with Salesforce, HubSpot, Zapier, and many other tools.

- Q: Can I use my existing phone number?

- A: Yes, you can port your existing business number to the platform.

- Q: Is it suitable for international calling?

- A: Yes, it offers international numbers and competitive calling rates.

Pricing Plan

- Essentials Plan: Starts at $29 per user/month (billed annually). Includes core phone system, SMS, and basic integrations.

- Team Plan: Starts at $39 per user/month (billed annually). Adds advanced analytics, quality management, and more integrations.

- Pro Plan: Starts at $69 per user/month (billed annually). Includes premium features like advanced AI analytics, custom roles, and unlimited call recordings.

- Custom Plan: Enterprise-grade solutions with custom pricing, dedicated support, and tailored features. All plans include a free trial.

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