What is Relyable?

Relyable is a comprehensive platform designed for the development and maintenance of AI voice agents. It addresses the critical challenge of ensuring these conversational agents perform reliably in real-world scenarios. The platform provides a suite of tools that allow developers and businesses to simulate conversations, monitor live interactions, and analyze performance metrics. By automating the testing and evaluation process, Relyable helps teams identify issues, optimize agent behavior, and maintain high-quality performance without manual, time-intensive oversight. It is built by a team with direct experience in developing voice agents, ensuring the platform understands practical industry needs.

Main Features

1. Automated Conversation Simulation: Generate and run hundreds of test conversations using AI to create diverse scenarios and personas, pushing agents to their limits.

2. Live Call Monitoring: Continuously track and evaluate real-time voice agent interactions, with every call logged and analyzed.

3. Instant Notifications: Receive real-time alerts when issues are detected during live calls, enabling quick intervention.

4. Performance Analytics: Analyze key metrics such as latency, sentiment, and custom success criteria to assess agent effectiveness.

5. No-Code Integrations: Connect easily with platforms like Vapi and Retell using an API key for fast setup and testing.

6. Custom Test Case Creation: Define or automatically generate test cases from your system prompt to evaluate agents against specific business goals.

Use Cases

1. AI Agencies: Deliver higher-quality voice agent solutions to clients faster and create new revenue streams through performance monitoring services.

2. Startups & SaaS Teams: Integrate and scale AI voice agents with confidence, using dependable monitoring for iterative improvement.

3. Financial Services: Deploy compliant AI receptionists that manage bookings across time zones and adhere to strict regulatory requirements.

4. Home Services: Ensure no call is missed, with agents capable of emergency pathway detection, appointment booking, and retrieving quote information.

5. Real-Estate: Scale call qualification processes with dynamic knowledge bases and manage both inbound and outbound calls efficiently.

6. Enterprise Deployment: Maintain peak performance for large-scale voice agent deployments with continuous simulation and evaluation.

Pricing Plans

1. Core Plan: Priced at $500 per month or $5,000 per year. Includes up to 750 simulated calls, up to 10,000 live call evaluations monthly (or 9,000 sims/120k live evals yearly), 50,000 credits, and email support.

2. Premium Plan: Priced at $1,000 per month or $10,000 per year. Includes up to 1,900 simulated calls, up to 25,000 live call evaluations monthly (or 22.8k sims/300k live evals yearly), 125,000 credits, custom voice options, direct Slack and email support, and early access to features.

3. Enterprise Plan: Custom pricing. Includes all Premium features plus custom credit packages, dedicated servers for regional compliance, and direct phone support.

4. Free Tier: The platform offers 25,000 free credits for new users to try the service.

Frequently Asked Questions

1. Q: What is automated testing for AI voice agents?

A: It involves evaluating an agent's performance, accuracy, and responsiveness using pre-defined scripts and test cases without human intervention, ensuring it handles various scenarios correctly.

2. Q: Which voice agent platforms does Relyable connect with?

A: It offers native integrations with leading platforms like Vapi and Retell, with more coming. Custom agents can be connected by manually uploading the prompt and using the API.

3. Q: How are calls evaluated?

A: Calls are evaluated based on customizable test cases. Each interaction is analyzed using built-in metrics like latency, sentiment, and customer satisfaction for consistent assessment.

4. Q: Who is Relyable for?

A: It is designed for AI agencies, AI startups, and enterprises that need to build, scale, and maintain reliable AI voice agents.

5. Q: Is it easy to use?

A: Yes, it is designed for quick setup. Users can start running their first test calls in under five minutes.

Pros and Cons

Pros:

1. Significantly accelerates the development and deployment cycle for AI voice agents.

2. Provides comprehensive tools covering simulation, live monitoring, and analytics in one platform.

3. Offers valuable pre-built integrations with major voice agent platforms for convenient setup.

4. Delivers actionable insights through instant notifications and detailed performance metrics.

5. Built by a team with practical industry experience, ensuring relevant features.

Cons:

1. Pricing starts at a relatively high point, which may be a barrier for very small teams or individual developers.

2. The range of native integrations, while growing, is currently focused on a few key platforms.

3. The platform is specifically tailored for voice agents, not a general-pur