What is Slite?

Slite is a modern, intelligent knowledge management platform designed for teams. It functions as a centralized workspace where organizations can create, store, and manage their internal documentation, policies, procedures, and playbooks. The core value proposition of Slite is moving beyond static wikis by integrating powerful, automated search capabilities directly into the knowledge base. Its flagship feature, called 'Ask,' allows users to query their collective knowledge using natural language, receiving instant answers sourced from verified documents. The platform emphasizes ease of adoption with a simple editor, automated maintenance features like document verification reminders, and deep integrations with popular work tools. It is built to be the single source of truth for companies, scaling from small teams to large enterprises with needs for security, compliance, and advanced administration.

Main Features

1. Ask (AI Search): An intelligent search engine that answers questions in natural language by pulling information from the entire knowledge base.

2. Collaborative Editor: A user-friendly document editor with built-in AI assistance for writing and formatting.

3. Document Verification System: Automated reminders and workflows to ensure documentation stays updated and accurate.

4. Knowledge Management Panel: A centralized dashboard for performing bulk operations and maintaining content quality across the knowledge base.

5. Templates Library: A wide array of pre-built templates for various use cases like software documentation, HR policies, and project plans.

6. Integrations: Connects with tools like Slack, Linear, and others to fit into existing workflows.

7. Access Controls & Permissions: Granular permissions for documents and workspaces, including reader-only roles.

8. Analytics: Insights into document usage, engagement, and search activity to measure knowledge base effectiveness.

9. Automated Backups & Recovery: Protects knowledge base data with regular backups.

Use Cases

1. Company Wiki & Onboarding: Centralize company information, culture, and processes to accelerate new hire training.

2. IT & Operations Runbooks: Document technical procedures, incident response plans, and IT policies for consistent operations.

3. Product & Engineering Documentation: Maintain software specs, technical guides, API documentation, and project notes.

4. Human Resources Handbooks: Store and distribute HR policies, benefits information, and compliance guidelines securely.

5. Customer Support Knowledge Base: Empower support teams with fast access to product information and troubleshooting guides.

6. Meeting Management: Create, share, and archive meeting notes and action items for better team alignment.

7. Policy Management: Ensure critical company policies are always up-to-date, verified, and easily accessible for audits.

Supported Languages

1. English

2. Français (French)

3. Español (Spanish)

4. Deutsch (German)

5. Nederlands (Dutch)

6. 日本語 (Japanese)

Pricing Plans

1. Standard Plan: Priced at $8 per user per month (billed yearly). Includes the core knowledge base, AI search (Ask with 30 questions/user/month), document verification, basic integrations, and 5GB/user storage.

2. Knowledge Suite Plan: Priced at $20 per user per month (billed yearly). Includes everything in Standard, plus a custom domain for public docs, OpenID SSO, user provisioning, and integrated Enterprise Search across all company tools.

3. Enterprise Plan: Custom pricing. Includes all features from Knowledge Suite, plus reader-only users, audit logs, priority support, a dedicated account manager, SLA, HIPAA compliance option, and advanced security controls.

A 14-day free trial is available for the Standard plan.

Frequently Asked Questions

1. Q: How does the 14-day free trial work?

A: After sign-up, you can test all Standard plan features for 14 days. You can book a demo with an expert anytime during the trial.

2. Q: What happens after the Free Trial ends?

A: You must purchase a subscription plan to continue using Slite. Only workspace admins can purchase a plan.

3. Q: Do you offer discounts for non-profits and academic organizations?

A: Yes, eligible non-profit or academic organizations can get discounts on the Standard plan by contacting support.

4. Q: How is billing handled for adding or removing members?

A: Added users are billed on the next invoice (monthly) or prorated (yearly). Removing a user frees up a license; the reduced count is reflected on the renewal invoice.

5. Q: Is Slite HIPAA compliant?

A: Yes, for eligible plans. The company can sign a Business Associate Agreement (BAA). Contact sales for details.

Pros and Cons

Pros:

- Intuitive and user-friendly interface promotes high adoption rates.

- Powerful AI search (Ask) dramatically reduces time spent finding information.

- Strong focus on knowledge maintenance with automated verification and management tools.

- Excellent integrations with popular workplace applications.

- Ro