What is SoundHound AI?

SoundHound AI is a leading provider of an independent, proprietary voice AI platform. It enables businesses to build and deploy intelligent, conversational AI agents that understand and respond to natural language for customer service, sales, operations, and product integration.

Main Features

- Proprietary end-to-end conversational AI stack for natural dialogue.

- Agentic+ framework for fast and accurate voice interactions.

- Customizable AI agents for specific industries and use cases.

- Integration with hundreds of LLMs, business systems, and domains.

- Support for both cloud and edge connectivity solutions.

Use Cases

- Customer Service: Automating phone calls, support, and drive-thru orders.

- Sales & Marketing: Qualifying leads, upselling, and voice commerce.

- Operations: Assisting employees with HR, IT, and training queries.

- Product Integration: Embedding brand-specific voice intelligence into cars, devices, and apps.

- IT Management: Proactive monitoring and automated resolution of IT service tickets.

Common Questions

- What industries does SoundHound AI serve? It serves automotive, restaurants, healthcare, retail, finance, telecom, and more.

- Is it a pre-built solution or customizable? It offers both customizable platform solutions and specific products like Smart Answering.

- How does it handle different languages? The platform supports multiple languages for global deployment.

- What is the core technology advantage? Its proprietary stack allows for fast, accurate, and independent voice AI without relying on Big Tech platforms.

Pricing Plan

SoundHound AI does not publicly list standardized pricing on its website. The company operates on a custom enterprise pricing model. Interested businesses must contact their sales team for a quote. The pricing is typically tailored based on:

- The specific product or platform selected (e.g., Amelia Platform, Smart Answering, Dynamic Drive-Thru).

- The scale and scope of deployment (number of agents, call volume, users).

- The required level of customization and integration with existing systems.

- The industry and specific use case requirements.

The process involves a discovery call, technical deep-dive, and an ROI assessment to determine the optimal deployment and associated costs. Prospective clients can request a demo and consultation through the website's contact form.