What is VOCS AI?

VOCS AI is an intelligent platform that uses automated analysis to process customer feedback from various sources like reviews, surveys, and social media. It helps businesses quickly understand customer sentiments, identify key themes, and extract actionable insights to improve products and services.

Main Features

- Automated sentiment analysis for customer feedback.

- Fast theme and topic extraction from unstructured text.

- Intelligent competitor analysis and benchmarking.

- Centralized dashboard for all customer feedback data.

- Automated report generation for quick insights.

Use Cases

- Businesses monitoring and improving online reputation.

- Product teams identifying common user complaints and feature requests.

- Marketing departments tracking campaign sentiment and brand perception.

- Customer service teams prioritizing issues based on feedback volume and sentiment.

Common Questions

- What data sources does VOCS AI support?

- It analyzes reviews, social media comments, survey responses, and other text feedback.

- Is there a free trial available?

- Yes, a free plan is available with limited queries.

- How does the automated analysis work?

- It uses intelligent algorithms to classify sentiment and identify key topics automatically.

Pricing Plan

- Free Plan: 50 queries/month, 1 data source, basic sentiment analysis.

- Pro Plan: $49/month, 2,000 queries/month, 5 data sources, full feature access, email support.

- Business Plan: $149/month, 10,000 queries/month, unlimited data sources, API access, priority support.

- Enterprise Plan: Custom pricing, unlimited queries, dedicated account manager, and custom integrations.