What is Writer?

Writer is an enterprise-grade AI platform designed for agentic work, moving beyond simple chatbots to coordinate complex, multi-step workflows across teams and systems. It provides a full-stack solution where businesses can build intelligent agents that automate processes, grounded in company knowledge and governed by organizational rules. Unlike individual productivity tools, Writer focuses on team efficiency and enterprise transformation by enabling work to be executed in parallel, automated, and supervised at scale. The platform integrates a company's specific data, brand voice, and compliance requirements directly into its automated processes, ensuring outputs are precise, verifiable, and on-brand. It is built for large organizations needing control, security, and the ability to transform entire workflows, from marketing content supply chains to automated invoice processing and personalized customer communications.

Main Features

1. WRITER Agent: A single intelligent interface for chat and multi-step workflow automation, capable of executing tasks across systems.

2. Playbooks & Routines: Tools to create, schedule, and chain automated workflows that put quality work on autopilot.

3. Knowledge Graph: Connects to enterprise data sources to ground AI outputs in precise, verifiable company knowledge.

4. Personality Profiles: Ensures all generated content and outputs automatically adhere to brand voice and style guidelines.

5. Advanced Governance: Provides IT with always-on controls, observability, audit logs, and role-based access for supervising AI agents at scale.

6. Connectors: Offers powerful integrations with existing business systems (like CRM, ERP) to pull real-time data into workflows.

7. AI Studio: A environment for building and customizing agents with shared tools for both IT and business users.

Use Cases

1. Content Supply Chain: Automates the end-to-end creation, review, and distribution of marketing and sales content.

2. Automated Invoice Processing: Extracts, validates, and processes invoice data within financial workflows.

3. Generative Search and GEO: Creates intelligent search assistants that provide answers grounded in specific company knowledge bases.

4. Customized Portfolio Reporting: Automates the generation of personalized financial reports for clients.

5. Field Productivity: Equips frontline teams with agents that assist with tasks, data entry, and customer interactions.

6. HR and Legal: Automates routine document drafting, policy communication, and compliance checks.

Frequently Asked Questions

1. Q: What is WRITER Agent?

A: WRITER Agent is an intelligent interface that turns complex, multi-step work into repeatable, automated workflows, orchestrating tasks across teams and systems within organizational rules.

2. Q: How is WRITER different from chatbots or copilots?

A: WRITER focuses on executing and running complete workflows at an organizational scale with playbooks, data grounding, and governance, rather than just assisting with individual tasks.

3. Q: How does WRITER keep outputs on-brand and compliant?

A: It uses personality profiles, style guides, and data grounding to automatically ensure every deliverable reflects your brand voice and compliance rules.

4. Q: Can WRITER work with our systems and data?

A: Yes, it connects to various business tools via connectors, allowing playbooks to use real-time, contextual information from your existing systems.

5. Q: How secure is WRITER?

A: It is built for enterprise scale with adherence to GDPR, HIPAA, SOC 2 Type II, and PCI standards. It employs a zero data retention approach by default and does not train models on customer data.

Pricing Plans

1. Starter Plan: For teams kickstarting AI exploration. Includes up to 5 users, creation of up to 5 Playbooks, basic connectors, a limited Knowledge Graph, and a 14-day free trial. Billed monthly or annually per seat.

2. Enterprise Plan: For large organizations scaling agentic workflows. Includes unlimited users and playbooks, full Knowledge Graph capabilities, advanced connectors, granular governance, departmental brand profiles, priority support, and custom deployment options. Pricing is custom and requires contacting sales.

3. Note: Enterprise plans also offer free 'Lite' seats for users who only need to run existing playbooks. Non-profit and educational discounts are available.

Pros and Cons

Pros:

- Provides powerful workflow automation that coordinates tasks across teams and systems.

- Strong emphasis on enterprise security, compliance, and data governance.

- Ensures brand consistency automatically through built-in personality profiles.

- Connects deeply with existing enterprise data sources and software.

- Designed for scalable transformation of business processes, not just individual tasks.

Cons:

- The platform is complex and geared towards enterprises, with a steeper learning curve.

- The Starter plan has significant limitations (user count, playbooks), making the full-featured