What is Zoko?

Zoko is a state-of-the-art AI-powered commerce platform that revolutionizes WhatsApp business operations. Designed for modern e-commerce, it seamlessly integrates with platforms like Shopify to create a unified commerce ecosystem. Powered by the official WhatsApp Business API and advanced AI technologies including ChatGPT, Zoko delivers enterprise-grade conversation management, automated sales optimization, and intelligent customer engagement through an intuitive dashboard.

Key Features:

• Smart Catalog Integration: Synchronize your e-commerce inventory with WhatsApp instantly, enabling AI-powered product discovery and frictionless purchasing within the chat interface.

• Advanced AI Automation: Leverage ChatGPT-enhanced conversational AI for intelligent order processing, strategic cart recovery, and automated customer support.

• Smart Broadcasting System: Deploy hyper-targeted marketing campaigns via WhatsApp with AI-optimized messaging for maximum engagement and conversion.

• Intelligent Team Collaboration: Utilize an AI-enhanced shared inbox supporting multiple agents with smart conversation routing and management.

• Integrated Commerce Engine: Streamline transactions with intelligent payment processing and automated order management directly through WhatsApp.

• Dynamic Shopify Integration: Enable real-time synchronization with Shopify for seamless inventory management and order processing.

Use Cases:

• AI-Powered Sales Optimization: Convert prospects into customers with intelligent product recommendations and automated checkout processes.

• Smart Customer Service: Deploy AI-driven support automation for instant query resolution and efficient ticket management.

• Intelligent Marketing Automation: Execute data-driven campaigns with AI-optimized messaging and smart audience segmentation.

• Strategic Cart Recovery: Implement intelligent abandoned cart recovery with personalized reminders and smart re-engagement strategies.

• Enhanced Team Performance: Boost operational efficiency with AI-assisted conversation management and automated task distribution.