What is Dante AI?

Dante AI is an intelligent customer service automation platform that creates AI-powered chatbots and voice agents for businesses. It is designed to handle customer conversations automatically across various channels including website chat, WhatsApp, Instagram, phone calls, and more. The platform learns from a company's website, documents, and data to provide accurate, context-aware responses about products, policies, and services. Its core value proposition is enabling businesses to provide 24/7 customer support without additional human staff, resolving routine inquiries instantly while seamlessly escalating complex issues to human agents when needed. Dante AI aims to capture leads, answer support questions, and book appointments automatically, helping businesses avoid missed sales opportunities due to delayed responses.

Main Features

1. Multi-channel deployment: Deploy a single AI agent across website chat widget, WhatsApp Business, Instagram, phone lines, and other platforms.

2. Fast setup: Train the AI by pasting a website URL or uploading documents; it learns your business in real-time, often within 60 seconds.

3. Contextual understanding: The AI checks inventory, looks up orders, and answers policy questions accurately, moving beyond simple scripted responses.

4. Human handover: Set rules for when conversations should be escalated to human agents. The team sees full chat history for a smooth transition.

5. Extensive knowledge base: Upload files (up to 128MB each) to build a large memory for the chatbot, with character limits scaling by plan.

6. Customization: Customize the chatbot's personality, remove branding, apply custom CSS, and use custom domains.

7. Analytics and integrations: Access conversation analytics and connect with thousands of tools like Zapier, Slack, and Google Drive.

8. Team management: Manage roles and permissions for team members accessing the dashboard and live chat.

Use Cases

1. 24/7 Customer Support: Automatically answer frequently asked questions about products, shipping, returns, and policies at any time.

2. Lead Capture and Qualification: Engage website visitors instantly, capture contact information, and qualify leads before handing them to sales.

3. Appointment and Booking Management: Allow customers to schedule appointments or services directly through the chat interface.

4. Multilingual Support: Serve customers in over 100 languages, enabling businesses to scale into new geographic markets.

5. High-Volume Event Handling: Manage sudden spikes in customer inquiries during sales, promotions, or holiday seasons without service breakdown.

6. Internal Knowledge Assistant: Use as an internal tool for employees to quickly find company information from uploaded documents.

7. Subscription Management: Handle customer queries for subscription box companies regarding billing, cancellations, and box details.

Pricing Plans

1. Free Plan: $0 per month. Includes 1 AI chatbot, 100 credits/month (approx. 650 responses), 250K characters memory, share on unlimited websites, custom personality, and Discord support.

2. Starter Plan: $29 per month (or $24/month billed annually). Includes 5 AI chatbots, 3,000 credits/month (approx. 20,000 responses), 25M characters memory per chatbot, save conversations, voice input, analytics, Zapier, priority support, and 1 custom domain.

3. Advanced Plan: $99 per month (or $83/month billed annually). Includes 10 AI chatbots, 12,500 credits/month (approx. 83,000 responses), 50M characters memory, remove 'Powered by Dante' branding, AI lead generation, WhatsApp integration, custom CSS, human handover (10 seats), team management (3 seats), and 5 custom domains.

4. Pro Plan: $299 per month (or $249/month billed annually). Includes 50 AI chatbots, 50,000 credits/month (approx. 330,000 responses), 200M characters memory, API access, dedicated account manager, uptime SLA, use your own OpenAI API key, advanced LLM models, team management (10 seats), and 50 custom domains.

5. Enterprise Plan: Custom pricing. Includes unlimited AI chatbots, unlimited responses and memory, custom integrations, unlimited team seats, and unlimited custom domains.

Frequently Asked Questions

1. Q: What does 'credits per month' mean?

A: Credits determine how many AI responses your chatbot can generate. Each response consumes credits based on the AI model used. For example, basic models like GPT-4.1 Nano use 0.15 credits per response.

2. Q: What happens if I run out of credits during the month? Can I buy more?

A: Yes, you will get an email notification when running low. You can purchase additional credits from your profile settings to continue service without interruption.

3. Q: How many people can use my chatbot simultaneously?

A: There is no limit to the number of simultaneous users. The platform is built to handle unlimited concurrent conversations.

4. Q: What's the maximum file size I can upload to the knowledge base?

A: Each individual file can be up to 128 MB in size. Th