What is Numa?

Numa represents the next generation of AI-powered customer engagement solutions tailored exclusively for automotive dealerships. Powered by state-of-the-art generative AI technology, it transforms traditional customer communication into an efficient, automated experience. The platform excels in managing missed calls, streamlining appointment scheduling, and providing comprehensive customer interaction management across both sales and service departments. Through native integration with dealership management systems (DMS), Numa amplifies operational efficiency and customer satisfaction while driving business growth without additional staffing requirements.

Key Features

Seamless DMS Integration

Enjoy real-time synchronization with your existing dealership systems for unprecedented visibility into customer interactions and operational metrics.

Results-Based Pricing Model

Benefit from our innovative performance-driven pricing structure where you only pay for successfully scheduled appointments through our AI agents.

Advanced Voice AI Technology

Leverage sophisticated AI-powered voice agents for intelligent call handling, need assessment, and automated appointment scheduling.

Intelligent Agent Architecture

Deploy specialized AI agents for various functions, including appointment management and call analysis, to enhance dealership capabilities.

Comprehensive Interaction Analytics

Access instant transcription, smart summarization, and automated classification of customer communications for enhanced decision-making.

Optimized Customer Journey

Implement intelligent routing and automated status updates to enhance customer satisfaction and reduce service team workload.

Use Cases

Intelligent Appointment Management: Streamline service scheduling through AI automation, maximizing department efficiency.

Automated Lead Recovery: Convert missed calls into confirmed appointments through immediate AI follow-up.

Workflow Optimization: Reduce inbound call volume, allowing staff to focus on revenue-generating activities and relationship building.

Interaction Intelligence: Leverage AI-powered call analysis for improved team training and faster customer response times.

Revenue Acceleration: Enhance BDC performance with rapid sales inquiry handling, driving increased vehicle sales.