What is UserTesting?

UserTesting is a human insight platform that connects businesses with a global network of testers to get intelligent feedback on digital experiences, websites, and products.

Main Features

- Access to a large, vetted panel of real human testers

- Automated scheduling and rapid recruitment of test participants

- In-depth video feedback capturing user screens, faces, and audio

- Advanced analytics and tools to quickly identify usability issues

- Live conversation feature for direct, real-time interviews with users

Use Cases

- Conducting usability tests on new website designs or prototypes

- Gathering feedback on mobile app navigation and user interface

- Validating new product concepts and marketing campaigns with target audiences

- Performing competitive analysis by testing rival company websites

- Improving product accessibility and the overall customer journey

Common Questions

- Who are the testers? - A diverse, vetted global network of real people matching various demographics.

- How fast are results? - Feedback is typically available in a few hours.

- What can be tested? - Websites, apps, prototypes, and even physical products or concepts.

- Is it secure? - Yes, the platform offers enterprise-grade security and compliance.

Pricing Plan

- Basic Plan: Designed for individuals and small teams to get started with user feedback. Pricing is available upon request.

- Pro Plan: For growing teams needing advanced features, larger participant pools, and more robust analysis tools. Pricing is available upon request.

- Premium Plan: For large enterprises requiring full-service research, dedicated support, and custom solutions. Pricing is available upon request.

- All plans require direct contact with the sales team for a custom quote based on specific needs. The platform operates on a subscription model, and a free trial may be available.