What is AnswerIQ?

AnswerIQ is an intelligent customer service automation platform. It uses advanced technology to understand customer questions and instantly deliver accurate answers from your knowledge base, deflecting tickets and speeding up agent response times.

Main Features

- Intelligent answer generation from your knowledge sources

- Automated ticket deflection to reduce support volume

- Seamless integration with popular helpdesk platforms like Zendesk and Salesforce

- Fast and accurate response to customer inquiries

- Continuous learning from agent interactions to improve answers

Use Cases

- Deflecting common customer service questions automatically

- Speeding up agent response times for complex issues

- Reducing the overall volume of support tickets

- Providing 24/7 instant customer support

- Empowering customer self-service

Common Questions

- What is AnswerIQ? - An intelligent platform that automates customer service answers.

- How does it work? - It analyzes customer questions and finds answers in your knowledge base.

- Does it integrate with other systems? - Yes, it integrates with Zendesk, Salesforce, and more.

- Is it easy to set up? - Yes, it is designed for fast and simple implementation.

Pricing Plan

- AnswerIQ does not publicly list its pricing on its website. Interested customers are required to contact the AnswerIQ sales team directly to request a custom quote based on their specific business needs and requirements. This typically involves discussing factors like support volume, desired features, and the scale of implementation.