What is eesel AI?

eesel AI is a cutting-edge AI platform revolutionizing enterprise knowledge management and support automation. The platform seamlessly integrates with industry-standard tools like Google Workspace, Confluence, Notion, SharePoint, and leading helpdesk solutions including Zendesk, Freshdesk, and Gorgias. By creating custom AI assistants trained exclusively on your organization's data, eesel AI ensures unprecedented accuracy while maintaining strict data privacy through enterprise-grade encryption. The platform excels in multilingual support, features rapid deployment options, and offers flexible pricing models, enabling businesses to optimize support operations, automate response generation, and efficiently escalate complex cases to human agents. With advanced integration capabilities and customizable AI personalities, eesel AI drives operational excellence, reduces support costs, and maximizes team productivity across support and sales functions.

Key Features

Intelligent Helpdesk Automation: Revolutionizes tier-1 support with AI-powered response generation and smart ticket routing, optimizing resolution times and team efficiency.

Unified Knowledge Integration: Harnesses data from diverse enterprise sources to create a comprehensive knowledge base, training AI assistants with organization-specific expertise.

Precision Response Engine: Utilizes proprietary data analytics to deliver instant, accurate responses, minimizing search time and enhancing user experience.

Rapid Deployment & Customization: Offers swift implementation with configurable AI personalities, multi-bot support, and flexible training options for diverse business needs.

Enterprise-Grade Security: Implements end-to-end encryption, ensures data sovereignty, and complies with global standards including GDPR, CCPA, and EU data regulations.

Advanced Multilingual Support: Enables natural communication across 80+ languages, facilitating global team collaboration and worldwide customer engagement.

Use Cases

Intelligent Support Automation: Deploy AI-powered response systems to reduce ticket volumes and improve first-contact resolution rates.

Centralized Knowledge Hub: Provide instant access to organizational knowledge, enhancing decision-making and operational efficiency.

AI-Enhanced Sales Support: Leverage AI assistants for rapid product information retrieval and proposal management, accelerating sales cycles.

Global Support Operations: Enable seamless multilingual customer service with AI-powered language processing.

Seamless System Integration: Optimize existing workflows through integration with leading enterprise platforms, ensuring operational continuity.