What is Podium?

Podium is a customer interaction and payment platform designed for local businesses. It centralizes communication from texts, reviews, and web chats into one simple inbox, helping businesses connect with their customers more effectively and get paid faster.

Main Features

- Intelligent Inbox for managing all customer messages

- Automated review generation and management

- Fast payment processing via text

- Web chat to capture leads on your website

- Broadcast messaging for promotions and updates

Use Cases

- Service businesses collecting customer reviews and feedback

- Local shops managing customer inquiries via text and chat

- Companies sending payment links to customers for fast checkout

- Businesses using broadcast messages for marketing campaigns

Common Questions

- What types of businesses use Podium? - It is ideal for local, service-based businesses like auto shops, salons, and home services.

- How does the payment feature work? - Businesses can send a secure payment link via text message for customers to pay instantly.

- Is there a contract? - Podium typically operates on a month-to-month subscription basis.

Pricing Plan

- Starter: $249 per month. Includes lead capture, review generation, payment requests, and team messaging for one user.

- Standard: $409 per month. Includes everything in Starter plus payment processing, three users, and advanced review tools.

- Pro: $589 per month. Includes everything in Standard plus five users, custom user roles, and API access.

- All plans are billed monthly and include core features like the intelligent inbox and web chat. Additional user licenses are available for purchase.