What is Famulor?

Famulor is an advanced omnichannel AI communication platform that enables businesses to create and deploy intelligent voice and chat assistants. It functions as a virtual receptionist and call center, handling inbound and outbound conversations across phone, live chat, WhatsApp, and Meta Messenger. The core technology focuses on delivering human-like, natural conversations with ultra-low latency, offering responses in under 600 milliseconds. It is designed as a no-code solution, allowing users to build complex conversation flows and automate telephony tasks without programming knowledge. The platform is hosted in the EU, ensuring full GDPR and EU AI Act compliance, making it a secure choice for data-sensitive operations.

Main Features

1. Ultra-Fast Voice Agent: Delivers intelligent, conversational responses in under 600ms for natural phone interactions.

2. No-Code Visual Flow Builder: Create complex conversation automations and workflows using an intuitive drag-and-drop editor, no programming required.

3. Omnichannel AI Assistant: A single AI agent manages voice calls, live chat, WhatsApp Business messages, and Meta Messenger seamlessly.

4. Multilingual Support: Offers premium AI voices and understands over 100 languages, with one agent capable of fluent conversation in 35+ languages.

5. Advanced Integrations: Connects with 250+ business tools, including CRM systems, calendars (Cal.com, Calendly), and offers full API, webhooks, and SIP trunk integration.

6. Campaign Management: Tools for managing outbound and inbound call campaigns with intelligent lead qualification and analytics.

7. Knowledge Base (RAG): Integrate company documents and websites to provide the AI with precise, contextual information for accurate responses.

8. GDPR Compliance & EU Hosting: All data is processed and stored in the EU with guaranteed compliance, using EU-based AI models like Azure OpenAI.

9. Real-Time Analytics & Custom Dashboard: Monitor performance with detailed metrics and build customizable dashboards with intelligent widgets.

10. Mobile Apps: Native iOS and Android applications for managing agents on the go.

Use Cases

1. AI Receptionist: Automate front desk calls, handle appointment bookings, confirmations, and FAQs for businesses like clinics, law firms, and salons.

2. Sales & Cold Calling: Automate outbound sales calls, qualify leads in real-time, and book appointments for sales teams, maximizing reach.

3. Customer Support: Provide 24/7 automated customer service, answering common queries and collecting feedback via phone or chat.

4. Lead Prequalification: Filter and qualify potential customers through automated calls before transferring them to human agents.

5. Surveys and Feedback: Conduct automated customer satisfaction surveys and collect feedback over the phone.

6. Renewals and Upselling: Contact existing customers automatically to renew contracts or promote additional services.

7. Multi-Language Support: Serve global customer bases with a single AI agent that communicates fluently in dozens of languages.

8. Integrated Telephony: Function as a complete AI call center solution with SIP integration for businesses replacing or augmenting traditional PBX systems.

Supported Languages

1. The platform supports over 100 languages for speech recognition and transcription.

2. The AI voice agent can conduct fluent, natural conversations in 35+ languages, including:

English (US, UK)

German (Deutsch)

Spanish (Español)

French (Français)

Italian (Italiano)

Portuguese (Português)

Dutch (Nederlands)

Russian (Русский)

Arabic (العربية)

Turkish (Türkçe)

Polish (Polski)

Chinese (中文)

Japanese (日本語)

Korean (한국어)

Hindi (हिन्दी)

And many more Indian, Asian, and European languages as listed on the website.

Pricing Plans

1. Pay As You Go: Start for free. No monthly minimum. Pay 0.69€ per minute. Includes platform access, no-code builder, premium voices, LLMs, and transcription. Ideal for testing.

2. Flex Plan: 17€ per month (billed yearly). Includes 30 minutes. Additional minutes cost 0.50€/min. Includes all features. For solopreneurs.

3. Starter Plan: 44€ per month (billed yearly). Includes 100 minutes. Additional minutes cost 0.40€/min. Includes all features. Perfect for small teams.

4. Business Plan: 190€ per month (billed yearly). Includes 600 minutes. Additional minutes cost 0.15€/min. Includes all features. Best value for growing companies.

5. Scale (White-label) Plan: 950€ per month (billed yearly). Includes 4000 minutes. Additional minutes cost 0.11€/min. Removes Famulor branding, allows unlimited sub-accounts, custom domains. For high-volume enterprises.

6. Enterprise Plan: Custom pricing. Tailored for large-scale needs with dedicated support and scalability. Contact sales.

All plans include the core platform, AI models (GPT, Claude, Gemini, Llama), premium voices (ElevenLabs, Cartesia), transcription, and APIs. Billing is per-second. Unused monthly minutes do not roll over.

Frequently Asked Questions

1. Q: How does