What is Crisp?

Crisp is a unified business messaging platform that consolidates customer conversations from websites, emails, and social media into one inbox. It includes an intelligent chatbot to provide automated, 24/7 customer support.

Main Features

- Unified inbox for all customer messages

- Intelligent chatbot for automated responses

- Shared team inbox for collaboration

- Fast website chat widget

- Built-in CRM to manage contacts

Use Cases

- Providing 24/7 automated customer support

- Centralizing customer queries from multiple channels

- Qualifying and routing leads automatically

- Enabling fast team collaboration on support tickets

Common Questions

- What is Crisp? - A unified messaging platform with an intelligent chatbot for businesses.

- Is there a free plan? - Yes, a free plan is available for basic use.

- Can the chatbot answer FAQs? - Yes, it can be trained to give automated answers to common questions.

Pricing Plan

- Free Plan: $0/month, includes 2 seats, basic chatbot, and live chat.

- Pro Plan: $25/month per seat, includes unlimited seats, advanced chatbot, and email marketing.

- Unlimited Plan: $95/month for 5 seats, includes all Pro features, phone support, and priority service.

- Enterprise Plan: Custom pricing, includes dedicated support and a Service Level Agreement (SLA).