What is Tidio?

Tidio is an advanced AI-powered customer engagement hub that revolutionizes business communications by unifying live chat, email, and social media interactions in a single intelligent platform. The system leverages state-of-the-art AI algorithms, customizable widgets, and smart automation to enhance support team performance and drive business growth.

Key Features

Smart Omnichannel Integration

Unifies all customer conversations through AI-powered channel integration, providing a comprehensive communication dashboard with intelligent routing.

AI-Enhanced Chat Solutions

Deploy sophisticated chatbots powered by machine learning algorithms alongside human agents for 24/7 intelligent customer support.

Intelligent Workflow Automation

Utilize advanced AI capabilities for smart response suggestions, automated ticket distribution, and predictive customer service patterns.

Real-Time Analytics Engine

Access AI-driven insights into visitor behavior and engagement patterns for data-informed support strategies.

Flexible AI Implementation

Choose from various AI-enabled plans, including a free tier, designed to scale with your business needs.

Use Cases

Smart Business Operations: Leverage AI capabilities to establish efficient customer service systems for growing businesses.

E-commerce Intelligence: Implement AI-powered support solutions to optimize response times and enhance customer satisfaction.

AI-Driven Marketing: Combine chatbot intelligence with marketing automation for improved lead generation and conversion.

Global AI Support: Deploy multilingual AI capabilities to serve international customers effectively.