What is Helpjuice?

Helpjuice is a knowledge management software designed for businesses to build a centralized, searchable knowledge base. It enables fast creation, organization, and sharing of information for both customer support and internal employee use.

Main Features

- Intelligent, Google-like search for fast information retrieval

- Automated content authoring and categorization tools

- Customizable branding to match your company's identity

- Robust analytics to track knowledge base usage and gaps

- User-friendly editor for easy content creation and formatting

Use Cases

- Creating a public-facing customer self-service help center

- Building a private internal wiki for company policies and procedures

- Onboarding new employees with structured training materials

- Reducing repetitive support tickets by deflecting common questions

Common Questions

- Q: Can I customize the look of my knowledge base?

- A: Yes, Helpjuice offers extensive branding and customization options.

- Q: Is it suitable for internal company knowledge?

- A: Absolutely, it is widely used for internal wikis and employee handbooks.

Pricing Plan

- Starter Plan: $120/month for up to 4 users, basic features, and 2,000 search queries/month.

- Run-Up Plan: $200/month for up to 10 users, advanced customization, and 5,000 search queries/month.

- Premium Plan: $289/month for up to 20 users, full feature set, and 15,000 search queries/month.

- Enterprise Plan: Custom pricing for unlimited users, high-volume search queries, and dedicated support. A 14-day free trial is available for all plans.