What is Grain?
Grain is an innovative AI notetaker and conversation intelligence platform designed for growing teams. It automatically records, transcribes, and enriches video calls, Slack huddles, and in-person meetings, turning conversations into actionable insights. Unlike basic notetaking tools, Grain captures full meeting context—video, audio, transcripts, and notes—and integrates seamlessly with AI tools like ChatGPT and Claude. This allows teams to power their AI agents with rich meeting data, enhancing coaching, collaboration, and decision-making. Grain is SOC 2 Type II compliant, GDPR compliant, and offers a free plan with unlimited meetings, making it a powerful and secure choice for sales, customer success, product research, and remote teams.
Main Features
- Universal capture: Records meetings on any platform, with or without a bot, including bot-less transcription and video recording with bots.
- Context for AI: Provides enriched transcripts with participant and cross-meeting context, available in 100+ languages in clean Markdown.
- AI agent integrations: One-click export to ChatGPT or Claude, MCP Server and API for querying transcripts, and Ask Anything feature for meeting library search.
- Team collaboration: Enables sharing clips, projects, and recordings; automatic team grouping; and CRM sync to HubSpot or Salesforce.
- AI notes and action items: Generates automatic meeting summaries, action items, and AI notes, with custom prompts and templates on higher plans.
- Conversation intelligence: Offers AI coaching, custom follow-up emails, and team interaction insights on Business and Enterprise plans.
- Secure and compliant: SOC 2 Type II audited, GDPR compliant, with data hosted on AWS in the USA.
Use Cases
- Sales teams: Capture and analyze sales calls to coach reps, identify winning strategies, and sync insights to CRM for faster deal closure.
- Customer success: Monitor customer meetings to improve support, identify churn risks, and deliver personalized follow-ups.
- Product and user research: Record user interviews to capture emotions and nuances, enabling deeper analysis and product improvements.
- Hiring and recruiting: Automate interview note-taking and share candidate highlights with hiring teams for faster decisions.
- Remote teams: Keep distributed teams aligned by sharing meeting recordings and AI summaries, ensuring no context is lost.
- Agencies and consultants: Record client meetings to deliver accurate notes, share clips for feedback, and streamline project collaboration.
Supported Languages
Grain supports over 130 languages for meeting transcription and AI notes. Common languages with high accuracy include English, Spanish, French, German, Italian, Portuguese, and Japanese. Over 100 additional languages are supported, such as Arabic, Hebrew, and Thai. Transcripts are available in clean Markdown format.
Pricing Plans
- Free plan: $0 per seat per month, includes unlimited meetings, 1 notetaker seat, basic AI notes, unlimited viewer seats, collaborative workspace, and desktop capture.
- Starter plan: $15 per seat per month (billed annually), adds unlimited meetings for paid seats, advanced AI, custom prompts, and more.
- Business plan: $19 per seat per month (billed annually), includes everything in Starter plus AI coaching, custom follow-up emails, and team interaction insights.
- Enterprise plan: Custom pricing, includes everything in Business plus conversation and revenue intelligence, priority support, and SAML SSO. All plans offer a 14-day free trial and 30-day money back guarantee.
Frequently Asked Questions
- What is Grain? Grain is an AI notetaker and conversation intelligence platform that records meetings to provide accurate summaries, insights, and coaching feedback, with full video and transcript capture.
- How much does Grain cost? Grain offers a free plan with unlimited meetings. Paid plans start at $15/month per user for unlimited meetings and advanced AI features, with no hidden fees or long-term contracts.
- Is Grain secure? Yes, Grain holds SOC 2 Type II certification, uses AWS hosting in the USA, and conducts annual penetration testing. It supports Google, Microsoft, and SSO authentication.
- What languages does Grain support? Grain supports over 130 languages for transcription and AI notes, with high accuracy for major languages like English, Spanish, and Japanese.
- Can I delete my data from Grain? Yes, you can delete individual meetings, recordings, or your entire workspace data, and Grain enforces backend deletion per its security policies.
Pros and Cons
Pros:
- Free plan with unlimited meetings and generous features.
- Seamless integration with AI tools like ChatGPT and Claude.
- Strong security and compliance (SOC 2, GDPR).
- Easy setup and user-friendly interface.
- Supports over 130 languages for transcription.
Cons:
- Advanced AI features require higher-tier paid plans.
- Free plan limits notetaker seats to one.
- Some users may prefer more native CRM in
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